Getting Started
Faculty Quick Start GuideA brief introduction to logging in, enrolling students, and creating courses and assignments
Faculty Getting Started GuideMore in-depth introduction to using WebAssign
Frequently Asked QuestionsFind answers to some common questions
WebinarsParticipate in a live training session
User Guides
Faculty Online HelpExtensive searchable online help
Instructor GuidePrintable version of online help
Question Coding ReferenceLearn how to create your own questions
First Day of Class Handouts
Rostered Class HandoutHandout to help students in a rostered class to get started
Self-Enrollment Class HandoutHandout to help students in a self-enrolled class to get started
BlackBoard Class HandoutHandout to help students accessing a WebAssign class through BlackBoard to get started
Student Quick Start GuideStudents' guide to logging in and getting started
Phone Support
Toll free: (800) 955-8275
Local: (919) 829-8181
Faculty Support Team Hours
Monday–Friday, 8 a.m.–8 p.m. ET
Sunday, 12 p.m.–10 p.m. ET
Note: On Sunday calls will be returned within 4 hours.
Email Support
Faculty Support Team Hours
Monday–Wednesday, 7 a.m.–10 p.m. ET
Thursday–Friday, 8 a.m.–5 p.m. ET
Saturday, 9 a.m.–6 p.m. ET
Sunday, 1 p.m.–10 p.m. ET