Recent upgrades to the Ask Your Teacher feature are a direct result of customer feedback. Many instructors requested the ability for students to relate their questions to a specific problem, instead of the whole assignment, to make it easier to reference the problem the student has questions on and respond more efficiently.
These new upgrades meet this goal as well as reduce the amount of time for instructors to answer student questions, improve the relevance of information provided to the instructor, and simplify the process for students to view communication from their teacher.
What has changed with the latest version of Ask Your Teacher?
- See the student’s question and the specific randomizations of the problem in one streamlined design.
- Access previous responses and assignment progress.
- View multiple questions from the same student.
- Report content issues to WebAssign Content Support with one click.
How does this work for students?
- Step 1: Included with each question is a button for students to send an “Ask Your Teacher” request.
- Step 2: The student will see an icon next to the assignment once the instructor has responded to his or her question.
- Step 3: Instructor responses are displayed in-line with the problem.
Enable Ask Your Teacher
Ask Your Teacher is enabled by default for all new courses. If a course was copied from a previous term, the settings of the previous course will be respected. The upgrades to Ask Your Teacher will apply only to courses created after June 4, 2014.
Ask Your Teacher may be enabled or disabled from the Communications panel by clicking on “Settings.” Instructors also have the ability within these settings to automatically forward all student requests to an external email address.
For questions about Ask Your Teacher and other features, contact Customer Support. For more information about how WebAssign can help you achieve your teaching goals, contact a sales representative at 800.955.8275 or firstname.lastname@example.org.