Support & Services

We take pride in providing faculty and students the best customer support available. Whether you chat with us, call us, or create a support case, our experienced support team strives to maximize your WebAssign experience. We even have a dedicated student support team with 24/7 support hours year round to be there for students when they need us.

In addition to chat, phone, and case support, we provide comprehensive online documentation with step-by-step instructions for common WebAssign tasks. Our Quick Start Guides for both instructors and students will get you up and running fast, video tutorials walk you through course setup and management features, and implementation specialists are available to guide you through the course setup process every step of the way. 

Customer Testimonials

Survey responses from WebAssign faculty users consistently rank WebAssign’s support as above average or among the best.

Your team does an outstanding job of providing support. Every member I have interacted with has been extremely knowledgeable and professional.”

Marc Haskell
Fresno City College

“I just had a sales rep. from another company asking what I like about WebAssign. I told her how great your tech support is. I always get the help I need and usually very quickly.”

Brenda Keller
Central Carolina Community College

Access Support

Have a question? Find answers in our Instructor Support or Student Support portals.  Prefer to speak with us?  Click here for contact info.